Privacy Policy

Last updated: May 20, 2025

Learn how we collect, use, and protect your personal information

Data Protection Commitment

At Tachys VPS, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following types of information:

  • Account information (name, email, contact details)
  • Billing and payment information
  • Service usage data and preferences
  • Technical information (IP address)
  • Communication records with our support team
  • Information required by our partner providers

2. How We Use Your Data

We use your information to:

  • Provide and manage our services
  • Process payments and maintain billing records
  • Communicate with you about our services
  • Share necessary information with partner providers
  • Improve our services and user experience
  • Comply with legal obligations

3. Data Sharing

We share your information with:

  • Our partner VPS providers (AWS, etc.)
  • Trading platform providers (MQL5)
  • Payment processors and financial institutions
  • Service providers who assist our operations

We only share information necessary for service provision and always ensure appropriate data protection measures are in place.

4. Data Security

We implement various security measures:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission
  • Regular security updates and patches

While we implement robust security measures, no system is completely secure. We recommend users take appropriate precautions to protect their data.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze website usage and performance
  • Improve our services
  • Provide personalized content

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect service functionality.

7. International Data

Data may be transferred internationally because:

  • Our partner providers operate globally
  • We use international cloud services
  • Our support team operates across time zones

We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and data processing agreements.

8. Policy Updates

We may update this policy to reflect:

  • Changes in our services
  • New partner relationships
  • Legal requirements
  • Industry standards

We will notify you of significant changes via email or through our website. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer: